Legal

Privacy Policy

Last Updated: November 12, 2020

PLEASE READ THIS PRIVACY POLICY CAREFULLY.  BY ACCESSING, OR USING OUR PLATFORM, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AGREE AND ACCEPT ALL THE TERMS OF THIS PRIVACY POLICY AND OUR TERMS OF USE (COLLECTIVELY, “TERMS”).

INDIVIDUAL REQUESTS FOR WAIVERS OF THE PRIVACY POLICY WILL NOT BE ACCEPTED. THIS PRIVACY POLICY IS NON-NEGOTIABLE.

BY USING THE PLATFORM, YOU SIGNIFY YOUR ACCEPTANCE OF THIS POLICY.  IF YOU DO NOT AGREE TO THIS POLICY, PLEASE DO NOT USE OUR PLATFORM.  YOUR CONTINUED USE OF THE PLATFORM FOLLOWING THE POSTING OF CHANGES TO THIS POLICY WILL BE DEEMED YOUR ACCEPTANCE OF THOSE CHANGES.

This Privacy Policy governs the manner in which ARL Technologies, Inc. dba Hopps (hereafter also referred to as “Hopps,” “we” and “us”) collects, uses, maintains and discloses information collected from users (each, a “User” or “you”) of the  mobile application (hereinafter “App” or “Application”), the Hopps Website at https://app.hopps.io (hereinafter “Site” or “Website”), and any other affiliate websites or applications related to Hopps (together, collectively the “Platform”).  By accessing the Platform, you acknowledge and agree to this Privacy Policy and also agree to the Terms of Use of the Platform located at: www.hopps.io/legal/terms-conditions

We reserve the right to make any changes to our privacy policy at any time, notice of which may be posted on this privacy page. Users must refer back to our privacy policy to read any changes in our privacy policy.

Information Collection

While using this Platform, you may provide us with personally identifiable information. This refers to information about you that can be used to contact or identify you (“Personal Information”).  Personal Information that we collect may include, but is not limited to, your name, phone number, and email address.  We will ask you to provide a username and password.  Besides the Personal information, we may also collect other information regarding your activity during your use of the Platform including, but not limited to, session duration, time between sessions, actions taken, log in time, log out time, and other behavioral data (collectively, “Usage Information”).  You can opt out of providing this additional information by not using the Platform.

When you use the Platform, meeting recordings, files, chat logs, and transcripts, and any other information uploaded (collectively, “Customer Content”) while using the Platform are stored by Hopps.  You acknowledge and agree that Hopps will have the right to (a) collect and analyze Session recordings in order to improve and enhance the services and other offerings of Hopps, and (b) use and/or disclose such data solely in aggregate or other de-identified form in connection with its business.  We may share Customer Content with our third party service providers who assist us with providing services.  However, these service providers will maintain the confidentiality of your Customer Content.  For the avoidance of doubt, Hopps nor its third party providers will not sell any proprietary Customer Content disclosed in a Session.

 

Additionally, when you sign up for the Platform, you will be required to provide payment information.  We use Stripe, a third party processor, in order to process your payment.  Stripe will collect, use, and process your information, including payment information, in accordance with their privacy policy, which may be accessed via the following link: https://stripe.com/privacy.  Hopps does not collect or store your payment information.     

 

Our servers automatically record information that your browser sends whenever you visit our Platform.  This information may include, but is not limited to, the type of mobile computing device, general location, cellular carrier, your computer’s Internet Protocol address (IP address) or other identifier, geo-location, browser type, the web page you were visiting before you came to Hopps, and in-bound tracking, namely, the source (ad, social media channel or blog, search engine) which made you aware of our services.  

 

Do Not Track Signals from Web Browsers – The Platform is not presently configured to support Do Not Track (“DNT”) signals from web browsers.

How We Use The Information Collected

Personal Information and Usage Information is used to provide our services as well as improve our Platform; to better understand your needs and interests; to personalize your experience; to provide or offer updates and product announcements; and to assist third parties acting on our behalf (described in more detail below). 

The information collected is also used to monitor and analyze use of Hopps and our services, for technical administration, to increase our site’s functionality and improve user experience, to better tailor it to your needs, to generate and derive useful data and information concerning the interests, characteristics and website use behavior of our users.

Hopps may on occasion combine information collected with additional records (such as information from affiliated companies, partners, distributors, or outside vendors, and publicly available information, including on social media sites).  The combined information may be used for purposes such as to market products, features, or services that may be of interest to you, or for research and analytics.

From time to time, we may send newsletters, emails, push notifications, text messages, and/or other communications to provide you with further information and offers from us and our partners that we believe you may find useful or interesting, including newsletters, marketing or promotional materials and other information on services and products offered by us or third parties that are authorized by us.  You may unsubscribe from such emails by following the instructions or links in the email.  

Should you provide us with a mobile number, you may receive text messages.  If you elect to receive such text messages, your wireless carrier may impose charges for incoming and outgoing text messages.  You may opt out of text messages by following the instructions in the text message.  You may opt out of push notifications by adjusting the settings on your mobile device.  If you opt out of promotional communications, you will still receive transactional messages from Hopps.  


Service Providers, Business Partners and Others

Hopps does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable.  Hopps is not responsible for the privacy or security practices of other websites on the Internet, even those linked to or from the Hopps site.  We encourage you to ask questions before you disclose your personal information to others.

We may employ third party service providers to facilitate our service, to provide service on our behalf, to perform website related services (including but not limited to maintenance services, database management, web analytics and improvement of Hopps’s features) or to assist us in analyzing how our website and service are used and can be improved. These third parties may have access to your Personal Information or Customer Content only for purposes of performing these tasks on our behalf.


Compliance with Laws and Law Enforcement

Hopps must cooperate with government and law enforcement officials and private parties to enforce and comply with the law.  In the event of a claim and/or legal process (including but not limited to subpoenas), to protect the property and rights of Hopps or a third party, to protect the safety of the public or any person, or to prevent or stop any activity we may consider to pose a risk of being illegal, unethical, inappropriate or legally actionable, we reserve the right to disclose any information about you to government or law enforcement officials or private parties as we in our sole discretion find necessary or appropriate.


Business Transfers

In the event of a bankruptcy, merger, acquisition, reorganization or sale of assets, Hopps may sell, transfer or otherwise share some or all of its assets, and your Personal Information may be transferred as part of that transaction.  To the maximum extent allowable by law, the Privacy Policy will apply to the User information as transferred to the successor entity.  However, User information submitted after a transfer to a successor entity may be subject to a new privacy policy adopted by the successor entity.


Security

You are responsible for safeguarding and preventing unauthorized access to user information and the password You use to access our Platform.  You agree not to disclose your user information and/or password to any third party.  You are responsible for any activity using your account, whether or not You authorize that activity.  Please immediately notify Hopps of any unauthorized use of your account.  

Hopps takes the security of your Personal Information seriously. We will employ reasonable measures designed to protect your information from unauthorized access and unsolicited contact from third party groups. 


Our Policy Toward Children

Hopps is not directed to nor is it intended for children under 18.  We do not knowingly collect personally identifiable information (or any information at all) from any persons under 18 years old.  If we become aware that a child has provided us with Personal Information, we will delete such information from our files.  Users of Hopps accept responsibility for ensuring that children are not accessing or using our Platform. 


For Users Outside of the United States Only

The Platform is hosted on servers located in the United States.   If you are a user accessing the Platform from the European Union, Australia, Asia, or any other region with laws or regulations governing personal data collection, use, and disclosure, that differ from United States laws, you are transferring your personal data to the United States which may not have the same data protection laws as such other regions.  By providing user information through the Platform you are consenting to the transfer of your information to the United States for processing and maintenance in accordance with this Privacy Policy and our Terms of Use.  You are also consenting to the application of United States law in all matters concerning the Platform and any services offered or provided therefrom.


LEGAL DISCLAIMER
 

This Platform operates "AS-IS" and "AS-AVAILABLE," without warranties of any other kind.  We are not responsible for events beyond our direct control.  This Privacy Policy is governed by the laws of the State of California, excluding conflicts of law principles. Any legal actions against us arising out of or related to the Platform must be commenced in the county of Los Angeles in the state of California in the United States of America.


Updates to Privacy Policy

If we make any material changes to this Privacy Policy, we will post a notice on the website or application notifying users of the changes. In some cases, we also may send an email notifying users of these material changes.  You should check this website periodically to see if any recent changes to this Privacy Policy have occurred.


Contacting Us

This Policy is part of the Terms of Use of the Platform and any use of the Platform is governed by those Terms of Use.  If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at support@hopps.io.

Get in touch

Email
support@hopps.io
Phone
+ 1 747 275 9467